CommScore
Customer Science Group · commscore.ai
CommScore helps you write and review customer communications in your organisation's brand voice. Ask ChatGPT to draft an email, letter, text message, notice or web copy for one of your brands, and it follows that brand's tone, style and preferred terms, then checks the draft before handing it over. Share an existing communication and CommScore scores it from 1 to 5 on five pillars: clarity; certainty; structure, style and grammar; brand alignment; and customer experience. Each score comes with the top things to fix and the quoted text behind them. You can rewrite a draft in the brand's voice, re-score it to see what improved, check wording against the brand's preferred and avoided terms, and set up a new brand by drafting its voice guide for you to review. Sign in with your CommScore account to connect.
How to install CommScore in ChatGPT
- Open the official listing for CommScore in the ChatGPT workspace you want to use.
- Choose Install plugin if available. Follow any connection steps for the apps listed on the page.
- Open a new conversation on a supported ChatGPT surface. Select CommScore from the plugin options or mention it by name.
How to use CommScore
Check the marketplace listing or publisher’s documentation for supported actions and examples.
Ranking history
Browse the order shown in the public ChatGPT Plugins directory on each capture date. Popular is a curated collection. OpenAI does not publish install or usage counts here.
Frequently asked questions
Why is Install plugin missing?
Check your account, workspace, plan and region. If the listing says Desktop only, open it in the ChatGPT desktop app.
Capabilities
- Read
- Write